Privacy policy

Declaration on the protection of personal data

Data protection policy under the General Data Protection Regulation (GDPR)

1) Information on the collection of personal data and contact details of the data controller

1.1 We look forward to your visit to our website and your interest in our services. We inform you here about the processing of your personal data when using our website. Personal data is any data with which you can be personally identified.

1.2 The person responsible for data processing on this website is, within the meaning of the General Data Protection Regulation (RGPD) Bestworld-Market, 8, Rue Sain Marc, 75002. Paris, France Tel .: +33 6 44 66 93 95, E-Mail: contact@bestworld-market.com. The person responsible for the processing of personal data is the natural or legal person, the public authority, the service or any other body which, alone or jointly with others, determines the purposes and means of the processing of personal data .

1.3 The controller has appointed a Data Protection Officer for this website.

1.4 This website uses SSL (Secure Socket Layer) or TLS (Transport Layer Security) encryption for security reasons and to protect the transmission of personal data as well as other confidential content (for example orders or requests for information). You can recognize an encrypted connection with the string “https: //” and / or the padlock symbol in the navigation bar.

2) Data collection when visiting our website

When you use our website for informational purposes only, that is, if you do not register or provide us with any other information, we only collect the data transmitted by your browser to our website. server (the “Server-Logfiles” or “log files”) Thus, when visiting our website, only the following data that are technically necessary for us to present the website will be collected:

  • The website visited
  • The date and time of access to the site
  • The amount (in bytes) of data sent
  • The source / reference from which you have had access to our site
  • The browser used
  • The operating system
  • The IP address used (if any: in anonymous form)

The processing is carried out in accordance with Article 6 paragraph 1 point f) RGPD in our legitimate interest in improving the stability and functionality of the website. The data will not be transmitted or used for any other purpose. In any case, we reserve the right to check the server log files later if there are concrete indications of illegal use.

3) Making contact

Personal data are collected when contacting our services (for example via the contact form or by e-mail). The data collected via the contact form can be consulted from this same form. These data are recorded and used for the sole purpose of answering your request and to allow contact and the corresponding technical administration. The processing of the data is carried out, where appropriate, in accordance with the provisions of Article 6 (1) (f) GDPR on the basis of our legitimate interest in responding to your request.

In addition, if your purpose is to enter into a contract, the processing of your data will be carried out on the basis of Article 6 (1) (b) GDPR.

At the end of the final processing of your request, that is to say when it can be deduced from the circumstances that the situation is definitely clarified and that there is no legal obligation of contrary retention, your data are immediately deleted.

4) Data processing at the time of the opening of a customer account and within the framework of the execution of the contract

According to Article 6 (1) (b) GDPR, personal data may also be collected and processed if you send it to us for the purpose of executing a contract or opening a customer account. The collected data can be consulted from this same form. The deletion of your customer account is possible at any time by contacting the controller at the address above.

We store and use the data you have provided for the performance of the contracts. After the full performance of the contract or after the deletion of your customer account, your data will be blocked in consideration of periods of tax and commercial retention and deleted at the end of these periods, unless you have expressly agreed to further use of your data or that further use permitted by law has been provided by our site and detailed in the following.

5) Using your data for prospecting purposes

If you subscribe to our Newsletter, information about our offers will be regularly communicated to you. The only information needed to send the Newsletter is your email address. The possible indication of other data is optional and can only be used to contact you personally. We use the so-called “double opt-in” procedure for sending our newsletter. This means that you will receive our Newsletter by e-mail only to the extent that you have expressly consented to its sending. After receiving your consent, a confirmation e-mail asking you to confirm one last time your wish to receive our future newsletters will be sent to you and you will only have to click on the confirmation link sent to validate definitively your subscription to our Newsletter.

In accordance with the provisions of Article 6 (1) (a) GDPR, it is by activating the confirmation link that you give us your final consent to the use of your personal data. When registering for the Newsletter, we record the IP address provided by the Internet Service Provider (ISP) as well as the date and time of registration so that we can trace any possible misuse of your address. e-mail at a later date. The data we collect when subscribing to our Newsletter will be used exclusively for advertising purposes and through our Newsletter. You may unsubscribe from the Newsletter at any time via the link provided or by sending a message to the above-mentioned controller. After you unsubscribe, your email address will be immediately removed from our mailing list unless you have expressly consented to further use of your data or further legal use has been provided for in this statement.

6) Data processing as part of order processing

6.1 For the processing of your order, we work with the provider (s) mentioned below. These latter support us totally or partially in the execution of the contracts concluded. Some personal data are thus transferred to them as follows:

In the context of the performance of the contract, the personal data that we collect are transmitted to the transport company responsible for delivery only if they are necessary for the delivery of the goods.

As part of the processing of the payment of the goods, the data that we collect are only transmitted to the authorized credit institution if this is necessary for the payment of the order. In case of recourse to payment service providers, we will inform you explicitly in this declaration. The legal basis for the transfer of this data is Article 6 (1) (b) GDPR.

6.2 In order to fulfill our contractual obligations to our customers, we use third-party shipping service providers. In accordance with the provisions of Article 6 (1) (b) RGDP, we send them your name and delivery address exclusively for the delivery of the goods.

6.3 Transmission of personal data to the providers of dispatch services

– DHL

If the goods are delivered by the DHL shipping service provider (Deutsche Post AG, Charles-de-Gaulle-Strasse 20, 53113 Bonn, Germany), we will send your e-mail address in accordance with Article 6 paragraph 1 point a RGPD prior to the delivery of the goods in order to agree a delivery date or delivery notification to DHL, provided that you have given your express consent in the ordering process. Otherwise, we will only forward the name of the consignee and the delivery address to DHL for delivery in accordance with Article 6 paragraph 1 point b RGPD. The data will be transmitted only if it is necessary for the delivery of the goods. In this case, it is not possible to agree in advance the delivery date with DHL or to give a delivery notice.

The consent may be revoked at any time with effect for the future vis-à-vis the aforementioned official or the DHL transport service provider.