Terms and conditions

1) Scope

1.1 These General Conditions of Sale (GTC) apply to all contracts concluded between a consumer and Bestworld-Market(hereinafter referred to as the “seller”) and having for object the products and / or services presented by the seller on his online store. These T & Cs cancel all conditions imposed by the customer, unless otherwise agreed.

1.2 For the purposes of these GSC is considered consumer, any natural person who acts for purposes that are not part of his business, industrial, craft or liberal. For the purposes of these General Conditions of Sale, a professional means any natural or legal person who acts, including through another person acting on his behalf or for his account, for purposes that fall within the scope of his activity commercial, industrial, artisanal or liberal.

2) Conclusion of the contract

2.1 The product descriptions published on the seller’s online store represent firm offers from the seller, which the customer accepts by placing an order.

2.2 The customer may place an order by phone, mail, fax, e-mail or the order form included in the seller’s online shop and accept the seller’s offer.

2.3 When ordering via the online form, after entering the personal details of the order and clicking on the button completing the order (‘Confirm order’), the customer issues a declaration of firm acceptance of the order. offer relating to the goods contained in its order basket.

2.4 The seller sends the customer an acknowledgment of receipt of the order sent to him by post or electronically.

2.5 The text of the contract is archived by the seller and it is sent to the customer together with these Terms and Conditions after sending the order, in the form of text (email, fax or letter). In addition, this document is also archived on the website of the seller and can be requested free of charge by the customer through his account protected by a password by indicating the respective connection data provided that the customer has created an account on the seller’s site before placing an order.

2.6 Before placing a firm and final order via the online form of the seller, the customer has the opportunity to correct its entries with the usual functions of the keyboard. In addition, all the information communicated is displayed again in a confirmation window just before the final validation of the order and can be corrected in the same way.

2.7 If the client is a consumer, only the French language is considered to be valid for the conclusion of the contract.

2.8 The processing of the order and the making of contact are made by e-mail and via an automated system for processing the order. The customer must ensure the accuracy of the e-mail address provided for reasons of order processing and so that it can receive e-mails sent by the seller.

In addition, the customer must ensure, in particular if spam filters are used, that all e-mails sent by the seller himself or by third parties order processing can be received.

3) Right of withdrawal

Consumers generally have the right of withdrawal. More information on the right of withdrawal here >>

4) Prices and terms of payment

4.1 The prices indicated by the seller are the prices in euros all taxes included and therefore include the value-added tax (VAT). Additional shipping and shipping charges may apply. They are, if necessary, expressly posted on the site of the salesman.

4.2 For deliveries outside the European Union, there may occasionally be other costs that the seller does not have to bear and which are therefore the responsibility of the customer. This includes, among other things, costs related to the transfer of money made by the banking institutions (transfer fees, exchange bank fees) or customs fees and VAT on imports.

4.3 The customer can choose between several payment options that are displayed on the seller’s website.

4.4 If an advance payment is agreed, it must be made immediately after the conclusion of the contract.

5) Delivery conditions

5.1 The goods are delivered regularly by post and at the delivery address indicated by the customer. The delivery address entered by the customer with the seller refers to the execution of the transaction.

5.2 If the transport company returns the goods to the seller due to the impossibility of delivering the goods to the customer, the costs of the unsuccessful shipment are borne by the customer. The situation is different if the customer is not responsible for the circumstances which have led to the impossibility of delivery of the goods or if he is provisionally prevented from accepting the delivery, unless the seller has informed him of the arrival of the goods within a reasonable time.

6) Compliance & Legal Warranty

In case of default of the thing purchased, the legal provisions apply.

7) Applicable law, competent jurisdiction

If the customer is a consumer within the meaning of Article 1.2, any legal relationship between the contracting parties is subject to French law, to the exclusion of international trade law of the United Nations, and the competent jurisdiction for any dispute in relation to the This contract is exclusively that of the client’s principal residence.


Information about the exercise of the right of withdrawal & Model of Retraction Form

The consumer has a right of withdrawal according to the following conditions, provided that the consumer is a natural person who concludes a legal act for personal purposes and that this act can not be imputed either to his commercial activity or his professional activity independent.